Privacy & Security

Gb 11's Privacy Policy — Your Information Is Safe With Us

This privacy policy explains in detail how your personal information is collected, used, and protected on the gb 11 platform.

Last Updated: January 2026

Your information is never sold to third parties. gb 11 guarantees complete confidentiality.

Why Is Your Data Safe with gb 11?

Gb 11 treats your privacy as its top priority — learn how we keep your data safe

SSL Encryption

All data transmissions on gb 11 are secured with 256-bit SSL encryption. Your login details, payment information, and personal data are transferred exclusively through fully secure channels.

Your Data Is Never Sold

Gb 11 never sells your personal information to third parties. Your data is used solely to improve our services and ensure security.

Account Security

Gb 11 offers Two-Factor Authentication (2FA) to add an extra layer of protection to your account. The latest technology is used to prevent unauthorized access.

Secure Data Storage

All your data is stored on encrypted servers. gb 11's data centers adhere to the highest security standards and undergo regular security audits.

Your Controls

You can request to update, correct, or delete your personal information at any time. gb 11 fully supports your rights over your own data.

24/7 Support

For any privacy-related questions or concerns, gb 11's support team is available 24/7 and ready to help.

1What Information Do We Collect?

From the moment you open an account on gb 11 to every transaction you make, we collect certain information. This privacy policy explains what data is collected, how it is collected, and why.

Information Provided Directly

When you register on gb 11 or fill out any form, you directly provide the following information:

  • Full name and date of birth
  • Mobile Number & Email Address
  • Bank or mobile banking account details (bKash, Nagad, Rocket)
  • National ID or passport copy for identity verification (KYC)
  • Address & Postal Code

Automatically Collected Information

Certain information is collected automatically while you use the gb 11 platform. You have no direct role in this process, but the data helps us improve our services and maintain security:

  • IP Address & Device Information
  • Browser type and operating system
  • Time Spent on the Platform & List of Pages Visited
  • Login & Logout Times
  • Betting history and transaction records
Our Commitment to Transparency: gb 11 only collects information that is necessary to deliver services, ensure security, and meet legal obligations. No unnecessary data is collected.
Data Type Purpose of Collection Retention Period
Name & Identity Account Verification & KYC 5 years after account closure
Mobile Number OTP Verification & Communication For the duration of the active account
Payment Information Transaction Processing As required by law
IP & Device Information Fraud Prevention 90 days
Betting History Dispute Resolution & Audits 3 Years

2How Do We Use Your Information?

Gb 11 uses your information only for specific, defined purposes. We never use your data in ways not covered by this policy without your consent. Maintaining your trust is the core principle of gb 11's privacy policy.

Primary Use Cases

  • Account Management: For registration, login, and account verification purposes.
  • Transaction Processing: To process deposits and withdrawals successfully.
  • Customer Support: To provide fast and accurate resolution to your questions or complaints.
  • Ensuring Security: To detect fraud, multiple accounts, and suspicious activity.
  • Promotional Communications: To inform you about special offers and bonuses (you can opt out at any time).
  • Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
  • Service Improvement: To analyze usage patterns and improve your experience.
Marketing Communications: If you don't want to receive promotional SMS or notifications from gb 11, you can opt out via your account settings or by contacting support.

3Do We Share Your Information?

Gb 11 never sells your personal information to third parties. However, in certain limited circumstances, sharing information with specific parties may be necessary. In each case, we share only the minimum data required.

When Your Information May Be Shared

  • Payment Processors: Payment gateways like bKash, Nagad, and Rocket receive the information needed to process transactions.
  • KYC Service Providers: Trusted third-party services may be used for identity verification.
  • Law Enforcement: Information may be disclosed when required by court order or legal obligation.
  • Technical Service Providers: Trusted technology partners for server operations and cybersecurity.
Caution: If someone claiming to be from gb 11 calls or texts asking for your personal information, it may be a fraud attempt. gb 11 will never ask for your password or OTP over the phone.

All of our third-party partners operate under strict confidentiality agreements. They may only use data for purposes directed by gb 11 and may not use it for their own interests.

4Cookie Policy

The gb 11 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help remember your preferences and session information.

Types of Cookies We Use

  • Essential Cookies: Essential for maintaining login sessions and ensuring security.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: To understand which sections of the site are used most — completely anonymously.
  • Performance Cookies: To improve page load speed and server performance.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some gb 11 features from functioning properly.

5Our Data Protection Measures

Gb 11 employs industry-leading technology and practices to protect your data. Our security infrastructure is reviewed and updated on a regular basis.

  • 256-bit TLS/SSL Encryption: All data transmissions are fully encrypted.
  • Firewall & Intrusion Detection: Active protection against unauthorized access.
  • Regular Security Audits: System testing conducted by third-party experts.
  • Limited Access Policy: Only authorized personnel are permitted to access specific data.
  • Data Backup: Regular encrypted backups stored in a secure location.
Your Responsibilities: Regardless of how strong gb 11's security measures are, keeping your password strong and confidential is your own responsibility. If you notice anything suspicious, report it to support immediately.

6Your Privacy Rights

Gb 11 believes you have full ownership of your data. We fully support the following rights:

  • Right to Know: You can request to know what information we hold about you.
  • Right to Rectification: You can request corrections if any of your information is inaccurate.
  • Right to Erasure: You can request that your information be deleted under certain circumstances.
  • Right to Portability: You can export your information in a structured format.
  • Right to Object: You may object to the processing of your information for specific purposes.
  • Right to Opt Out: You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@gb11.ws or reach out via live chat. We typically respond within 7 business days.

7Children's Privacy

Gb 11 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor's information has been collected inadvertently, that information and the associated account will be deleted immediately. If a parent or guardian believes their child's data is stored on gb 11, please contact us right away at support@gb11.ws.

For Parents: Use a PIN or password lock on your device. Take steps to prevent minors from accessing the gb 11 app or website.

8About Third-Party Links

The gb 11 platform may occasionally contain references to third-party sites. gb 11 has no control over the privacy practices of such external sources and is not responsible for how those sites collect information.

We recommend reading the privacy policy of any external site before visiting it. gb 11 always strives to ensure you interact only with trusted sources.

9Changes to Privacy Policy

Gb 11 reserves the right to update this privacy policy as needed. If significant changes are made, you will be notified via SMS to your registered mobile number or through a notification on the platform.

Continued use of gb 11 after any changes constitutes acceptance of the updated policy. We recommend checking this page periodically. The "Last Updated" date at the top of the page will always reflect the most recent version.

10Contact Us

For any questions, feedback, or complaints regarding this privacy policy, please contact gb 11's privacy team:

  • Email: support@gb11.ws
  • Live Chat: Available 24/7 on the gb 11 platform
  • Response Time: Usually within 7 business days
Email us: Send any privacy-related requests to support@gb11.ws. Include "Privacy Request" in the subject line so we can process it promptly.

Your Data is Safe — Join gb 11 Today

Register with confidence knowing gb 11's privacy policy has you covered. Your information is stored with the highest level of security and is never sold to third parties.

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