1General Terms & Conditions
By using the gb 11 website and any of its services, you are considered to have fully read, understood, and accepted these Terms and Conditions. gb 11 reserves the right to update these Terms at any time. Continued use of the website after any changes constitutes acceptance of the revised Terms.
The gb 11 platform is built purely for entertainment. All information, odds, and services are operated with complete integrity. gb 11 has zero tolerance for fraud, misrepresentation, or any form of misconduct.
To use gb 11's services, you must reside in a country or region where online betting is not legally prohibited. It is entirely the user's responsibility to comply with their local laws. gb 11 does not provide legal advice.
2Account & Registration
Providing accurate and truthful information is mandatory when opening an account on gb 11. gb 11 reserves the right to terminate any account registered with false or misleading information. The name, mobile number, and payment method provided at registration must belong to you personally.
Multiple Accounts Prohibited
Each person may hold only one account on gb 11. If multiple registrations are detected from the same IP address, device, mobile number, or payment account, all associated accounts will be terminated and balances may be forfeited.
Account Verification (KYC)
Gb 11 may request a copy of your National ID or passport at any time for identity verification. Withdrawals may be delayed until verification is complete. Completing the KYC process is essential for a long-term relationship with gb 11.
- Provide your correct mobile number during registration — OTP verification will be required.
- Never share your account password with anyone.
- If you suspect your account has been hacked or accessed without authorization, contact support immediately.
- Transferring or selling your account to another person is strictly prohibited.
3Age Restrictions & Eligibility
You must be 18 years of age or older to open an account and place bets on gb 11. Any account found to belong to a minor will be closed immediately and all balances will be forfeited.
Providing a false age during registration is a serious violation and may result in legal action. gb 11 may request identity documents to verify the age of any account it deems suspicious.
4Deposits & Payments
You can deposit on gb 11 using bKash, Nagad, Rocket, and USDT. The minimum deposit amount is ৳200, and the maximum limit may vary depending on your account tier. Deposits are generally credited instantly.
Payment Security
Any payment method used on gb 11 must be registered in your own name. Using third-party payment accounts is strictly prohibited. Violations may result in account suspension and balance forfeiture.
- Always make deposits to gb 11's official payment numbers only.
- Keep a record of your transaction reference numbers.
- If your deposit hasn't been credited within 15 minutes, please contact support.
- Gb 11 is not responsible for funds sent to an incorrect number.
5Withdrawal Policy
Withdrawals of winnings from gb 11 typically take up to 30 minutes to process. The minimum withdrawal amount is ৳500. KYC verification is mandatory for larger withdrawal amounts.
Withdrawal Terms
- Your deposit must be wagered at least once before a withdrawal can be made.
- Funds derived from bonuses must meet the applicable wagering requirements before withdrawal.
- Your withdrawal account must match the account used for deposits.
- A new withdrawal request cannot be submitted while one is already pending.
Gb 11 is not liable for withdrawal delays caused by technical issues on the part of a bank or payment gateway, but will work to resolve such issues as quickly as possible.
6Bonuses & Promotions
All bonus offers at gb 11 are subject to specific validity periods and terms. The welcome bonus applies to first deposits only, and each new member is entitled to it once.
Wagering Requirements
Bonus funds can only be withdrawn after meeting the specified wagering requirements. For example, a 10x wagering requirement means you must place bets totalling 10 times the bonus amount. Each promotion's wagering conditions are listed on its respective promotions page.
- Bonuses will be automatically cancelled upon expiry.
- Multiple bonuses cannot be active at the same time unless the offer explicitly states otherwise.
- Winnings from free bets cannot be withdrawn directly — wagering requirements apply.
7Betting Rules
All bets placed on gb 11 are considered final. Once a bet is confirmed, it cannot be cancelled or changed — though the cash-out option may be used if available. Odds on gb 11 may change at any time; the odds at the time of placing the bet are final.
Cancelled or Suspended Matches
If a match is cancelled, all bets placed on that match will be fully refunded. If a match is suspended and does not resume within the specified timeframe, bets will be settled at gb 11's discretion.
System Errors & Incorrect Odds
Gb 11 reserves the right to void any bet placed due to a technical error or clearly incorrect odds. In such cases, the original stake will be refunded. Deliberately exploiting system errors may result in account termination.
- In a parlay bet, if one leg is cancelled, the parlay is reduced rather than voided entirely.
- If a bet fails to be placed during a live bet due to a network issue, no amount will be deducted.
- Maximum payout limits vary by sport and market.
8Account Suspension & Closure
Gb 11 reserves the right to temporarily or permanently suspend any account for the following reasons:
- Violation of the terms and conditions.
- False information or identity fraud.
- Operating multiple accounts.
- Bonus abuse or system manipulation.
- Suspicion of money laundering or illegal activity.
- Failure to provide KYC documents upon request.
If you wish to close your own account, please contact the support team. Once self-exclusion is activated, the account cannot be reopened before the specified period ends.
9Responsible Gaming
Gb 11 believes betting is entertainment — not a livelihood. That's why we offer multiple responsible gaming tools to help members stay in control. You can enable any of these features directly from your account settings.
- Daily Deposit Limit: Set a daily limit on how much you can deposit.
- Weekly Betting Limit: Set your weekly betting limit.
- Session Time Limit: Set a time limit for how long you want to bet in a single session.
- Self-Exclusion: Temporarily suspend your account for a set period of time.
10Changes to Terms & Contact
Gb 11 reserves the right to update these Terms and Conditions at any time. For significant changes, users will be notified via SMS to their registered mobile number or by email. Continued use of the platform after any changes constitutes acceptance of the updated Terms.
For any questions or complaints regarding these terms and conditions, please contact the gb 11 support team. Our team is available 24/7 and ready to assist you in Bangla.
- Email: support@gb11.ws
- Live Chat: Click the icon at the bottom right of the website.
- Support hours: 24/7, in Bangla.
Any dispute between gb 11 and a user will first be addressed through mutual discussion. If no resolution is reached, the matter will be handled in accordance with applicable law.